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Can't log in? (Oct.22)


Memphus

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http://forum.runescape.com/forums.ws?15,16,491,65188161

 

Afternoon Scapers!

We are aware that a small portion of players are experiencing issues connecting to game worlds from the lobby after the update today. While this issue is being investigated, please use a direct link to the world you wish to play on.

Example: http://world24.runescape.com or http://world9.runescape.com

If you are using the downloadable client, the guide here will explain how you edit the client to target a specific world of your choosing. Apologies for the inconvenience, I will update this thread as and when I have more information to provide. blk.gif

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Update: 16:56
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We are still investigating this issue - the workarounds I provided have worked for some, but not for all of you. Be assured that we're looking into this as I type.

Could some of you that are STILL experiencing this issue please confirm what browsers you are using?

Thank you. blk.gif


Mod Cocoa
Technical QA Lead, RuneScape
Submit A Bug Report

___________________________________________________________________

*Update by Mod Noldor 18:55 BST*
We believe that we may be closer to understanding the issue and why turning the graphics to min appears to be a potential work around. There was a change to the character shadows in game and we are starting to think it may be something to do that but as yet not why.

In the meantime try either clearing the cache and switching your graphics detail settings down to min. It would be interesting to know if turning them back up once in the game and then logging out and back in works.

Cheers,

Mod Noldor
Tech QA Team



None of the above fixes work for me. Sigh.
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Alright I figured this out. It only applies to those of us who play on the maximum graphics settings. Changing my graphics to minimum allows me to log in, then I can turn them back up to maximum after that. Bad Jagex bad.

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