Hontiris Posted February 17, 2014 Share Posted February 17, 2014 Well most of you have probably been wondering where I've been in the past few months, and the answer is my account and recovery and JAG questions all got hacked, after going back and forth with Jaggex the best they could do is lock my account and un link the hackers email address, I then went to fill in all the recoveries and they said they didn't have enough information.... If anyone can help me out I would really appreciate it, otherwise RIP RS Link to comment
Beric Posted February 17, 2014 Share Posted February 17, 2014 If they got through JAG they must have access to your email account? I have no advice, but good luck getting it back. |: Link to comment
James Posted February 17, 2014 Share Posted February 17, 2014 Sorry to hear that Triggy. I wish I had something helpful to say. Link to comment
Tristan Posted February 17, 2014 Share Posted February 17, 2014 I could probably try asking if any other clans have had issues concerning members of the same fate, although the only thing I could really say is to keep trying. I'm guessing you never fully got control back of your email address when you had a scare prior to this Link to comment
iSweetiie Posted February 17, 2014 Share Posted February 17, 2014 I lost my main a few years back the same way. It got locked and I couldn't recover it... it sucks.. Hope you get it back!! Link to comment
Hontiris Posted February 17, 2014 Author Share Posted February 17, 2014 I provided them enough information for them to lock it and find out that the Email wasn't mine, so they deleted that email, but then they said all I had to do was fill out the recovery sheet and the account was mine, however I didn't supply enough information and they said there was nothing they could do... Link to comment
Memphus Posted February 20, 2014 Share Posted February 20, 2014 Provide them with a method you've used to purchase membership in the past, i.e. your credit card or an agreement number or receipt of payment or something. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now