Deathcon Posted October 3, 2016 Share Posted October 3, 2016 Customer Support Week – Level Up Your Account Security & Earn Rewards It’s Customer Support Week! From now until 23:59 UTC on 9th October there will be loads going on both in game and offline. Join in the fun to find out how to easily secure your account and pick up great rewards in the process – you might even win 12 months of membership! Celebrate the start of the week with a live stream today - 3rd of October at 17:00 UTC - on the RuneScape Twitch channel where you can also play a themed version of The Drop. Here are the top things you can do this week to get the most out of staying secure: Meet Count Check – clue scrolls & reward caskets The in-game hub of Customer Support Week is a new character called Count Check. Have a chat with the fanged fella by the Burthorpe lodestone to find out how secure your account is. Receive a free XP lamp for your troubles and return to him every day during the week to pick up a new clue scroll. Each clue scroll will test your skills to the max, but also has a twist. Upon completing a clue you’ll receive two prize caskets – one opens with ease, the other is locked. Only the adventurers with the most secure accounts can unlock this second casket. Do so by enabling a bank PIN and activating the Authenticator. There are a total of seven clue scrolls, meaning you can get up to 14 awesome caskets if your account is as secure as it can be. Please note that free players will be only be able to access free-to-play items from Easy clue scroll drop tables. Members can receive rewards from Easy, Medium or Hard clue scroll drop tables, with rewards that scale at higher total skill levels. Don’t worry if you miss a day - you can head back to Count Check any day during the week to claim any scrolls you’ve missed. You can then complete each one whenever you like. Count Check will leave Burthorpe lodestone for a new location from 23:59 UTC on Sunday 9th October. He will still be available to talk to about account security and will give you an XP lamp if you didn’t pick it up during Customer Support Week. However, he will not be giving any missed clue scrolls at this point. Watch the live stream and play a special version of The Drop Tune in to the RuneScape Twitch channel at 17:00 UTC on Monday 3rd October to watch a special Customer Support Week live stream. The stream will mark the debut of a support-themed version of The Drop which then becomes playable every day in game by talking to Count Check at the Burthorpe Lodestone until 23:59 on Sunday 9th October. Answering all 12 questions correctly will grant you the title of “The Knowledgeable” plus one entry to win an awesome RuneScape goody bag. Note that only one entry will be given per account, even if you win the quiz multiple times. The winner of the goody bag will be informed on Thursday 13th October by an in-game inbox message. Get more daily Treasure Hunter Keys with Bank PIN and Authenticator If you have either the Authenticator or a Bank PIN enabled, you will get 1 additional Key every day of Customer Support Week. If you have both enabled, then it will be 2 additional Keys! This is for both free-to-play and RuneScape members. Enjoy! Win 12 months of membership! Simply having a Bank PIN enabled during Customer Support week enters you automatically for a draw to win a year’s membership. The winner will be announced on Thursday 13th October via an in-game inbox message. Check out all the other things that are going on this week Additionally, the Stronghold of Security has also been updated with new questions. Better still, there’s loads more going on this week offline too, including daily JMod events, Reddit & Forum Q&As , a funky Friday live stream and a Twitter ‘Day in the Life’. Check out our state of the nation post to learn more about the work we do behind the scenes and for a full calendar of everything that’s going on this week and when. Enjoy Customer Support week! The Customer Support Team Patch Notes Check out this week's patch notes on the forum. Link to comment
Deathcon Posted October 3, 2016 Author Share Posted October 3, 2016 CLUE ANSWERS FROM REDDIT Link to comment
James Posted October 3, 2016 Share Posted October 3, 2016 Nothing major, but it seems like it'll be fun. I do like free shit for stuff I've already done! Link to comment
Pizzas Posted October 3, 2016 Share Posted October 3, 2016 err I dont understand why they're stressing this now instead of years ago or earlier etc. Was there a recent breach in account security or something? Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now