Runescape is experiencing Log-in Issues

[Rafi]

9 minutes ago, Sir Berry said:

This is insane!

No, this is insane final boss Amused Dragon.

8 hours ago, AmusedDragon said:

 

And this is not the picture of myself thread. Though I like to pretend that window is actually your monitor, and you are trying to hug it. 

[AmusedDragon]

[Wolf Eyes]

Can you log into Runescape currently?

 

Yes 

[Felicia]

20 hours ago, Kris_Kronkle said:

10 bucks I could take your name on a new account

 

[thegreatwha]

20 minutes ago, Felicia said:

 

That's disturbing.

[AmusedDragon]

Update...

https://secure.runescape.com/m=news/a=13/server-login-issues---a-further-update-from-mod-warden

 

Quote

Server Login Issues - A further update from Mod Warden

Hello everyone,

As many of are aware we have been working around the clock investigating the Login Lockout issue over the weekend and would like to share more detail on what do we know so far and what to expect moving forward from today.

Now our investigation is complete, our focus moves to solution phase and get those affected back in game as soon as possible. As things stand, all Old School players and more than 99% of RuneScape accounts remain unaffected. While most of you are now back playing as normal, we will not rest until all of you are back in game.

Following the work this weekend, we are pleased to say all accounts are safe. All character progress before February 8th is intact. However, we have some data gaps for that 1% between February 8th and March 4th.

 

What if I am affected?

We are confident in a solution that is now underway, which involves taking your account saves from February 8th and merging them with telemetry data to fill the gap. Our telemetry system separately captures all game and account session information when you logout – this was not impacted and is fully intact.

It is a complicated beast with lots of variables to cross check and we’ll be as thorough as possible to make this work. However, this is going to take time, likely most of this week. Right now, we can’t provide further estimates on timings, but we will keep you posted.

Whilst we’re doing this work, we will additionally need to lock out a small group of players who are already back playing, but who have a known data gap, and we’ll contact those players directly.

 

Thank you

We’re on it, we’re working through it, and expect to know more information through the week together with an additional update tomorrow in our Weekly Live Stream.

Finally, there is nothing else we can say but thank you again for your patience. We understand how frustrating this must be to those affected. Our top priority remains getting accounts back in game. We are also committed to making improvements in our processes to prevent this happening again in the future.

We truly appreciate the kind messages of support we have seen from many of you – it’s fuelled the team through long hours even more than the coffee! Thank you so much for your continued understanding and stand by for more news tomorrow.

Mod Warden

 

 

This is nuts.... they have saves from FEB 8th and they are going to fill in the gaps with their telemetry data...

 

wtf

 

It's going to take most of the week?!

 

 

[Felicia]

20 minutes ago, thegreatwha said:

That's disturbing.

Spoiler

Idk where the spoiler tags came from

I broke it

[Sir Berry]

Omg, that is disturbing!

[Rafi]

Their last backup is from a month ago? How do they not backup data every single day?!

 

They’d better comp you guys a couple weeks of membership + key oddment crap or whatnot. Before I was of the opinion “shit happens, they’re doing the best they can given the circumstances. Now I’m leaning towards “they’re doing the best they can given the circumstances, but the scale of this problem is entirely their fault.”

[Kris_Kronkle]

Imagine my shock

[Pizzas]

love to see this email in my inbox today lmao

[Chopper75]

Shit better not roll me back lol there would go my Dg gains and idk when I did my clue opening

[thegreatwha]

14 hours ago, Chopper75 said:

and idk when I did my clue opening

But that would be AAWWWEEESSOOOMMEEE if you could re-open your caskets again! I mean, more chances at a dye, right? 

 

But seriously, let's see what they have to say on the stream.

[Chopper75]

16 minutes ago, thegreatwha said:

But that would be AAWWWEEESSOOOMMEEE if you could re-open your caskets again! I mean, more chances at a dye, right? 

 

But seriously, let's see what they have to say on the stream.

Yeah I guess but also I would lose all that time I put towards closing in on 120 Dg lol

[thegreatwha]

1 minute ago, Chopper75 said:

Yeah I guess but also I would lose all that time I put towards closing in on 120 Dg lol

Fedal and I will act as your dungeoneering insurance plan in the event.   

[thegreatwha]

Well, in case anyone missed it.

 

https://m.twitch.tv/videos/942984267

[Felicia]

4 minutes ago, thegreatwha said:

Well, in case anyone missed it.

 

https://m.twitch.tv/videos/942984267

To summarize..

 

No information, send us nice messages, we love caffeine, rest in pepperoni AmusedDragon.

[AmusedDragon]

7 hours ago, Felicia said:

rest in pepperoni AmusedDragon.

 

[Felicia]

6 hours ago, AmusedDragon said:

 

[Deathcon]

I could feel the grease in that picture.